Shipping policy

CraftyLis Shipping Policy

Please verify your shipping address before placing your order. Shipping charges are displayed at checkout, and delivery dates are estimates.

Lost, Stolen, or Damaged Packages

To the extent permitted by applicable law, CraftyLis is not responsible for carrier-caused loss or damage after a package has been accepted by the shipping carrier, or theft after delivery.

If your package is lost or arrives damaged, please contact us at [your email address] with your order number, tracking number, and photos of any damage. Keep the item and all packaging so we can assist with a carrier investigation or an eligible insurance claim.

If tracking shows delivered but you cannot locate your package, check with household members and neighbors and contact the carrier to confirm delivery.

Refunds or replacements are reviewed individually and are not automatically guaranteed. This policy does not exclude responsibility for errors made by CraftyLis or limit your rights under applicable consumer laws.